Moreover, some appliances are more prone to breaking down. The rankings are predictions based on previous customer experiences, meaning there are some happy Electrolux customers and disappointed Speed Queen buyers out there.
“Miele is the only manufacturer in our branch of industry to test products such as our washing machines, tumble dryers, dishwashers and ovens to the equivalent up to 20 years’ use,” said spokesman Kevin Pchola. MarketWatch contacted the other companies for comment, but has not yet received any response.Ī spokeswoman for JennAir said, “JennAir is committed to exceptional performance, masterful execution and provocative design reliability and owner satisfaction are at the core of everything we do.” Customers who have problems with the brand’s appliances are encouraged to call the company (1-800-JENNAIR) where “dedicated specialists will connect them to the troubleshooting they need or set an appointment for timely white-glove service,” she said.Ī Miele spokesman said the company was “pleased” with its No. “Since Middleby’s purchase of Viking in 2013, Viking has completely re-engineered the entire Viking product line and has implemented 100% testing to ensure the best reliability, quality and customer satisfaction.”Ī spokeswoman for GE Appliances said the company had not yet seen the results of the study and could not yet offer comment. “We are confident in the quality of today’s Viking products,” Brown said. Viking president Kevin Brown defended the brand’s products in an email to MarketWatch. “The reliability rating doesn’t have anything to do with the price they charge or the marketing campaign,” Hagerman said.Īlso see: Remember the price spikes for appliances after Trump’s tariffs? Well, they’re fading away A Viking gas range can cost upwards of $15,000. Which sells expensive, chef-grade appliances, came in last on the Consumer Reports ranking. “Roughly 40% of all refrigerators had problems crop up in the first five years after they were purchased, as did 30% of washers and 25% of ranges. Meanwhile, brands that ranked in the bottom half of the pack included KitchenAid They’re things you have to have installed and they basically become a part of your home.” Appliance brand rankingĪs for brands that produce appliances across all eight product categories, LGĬame out on top, followed by Bosch, General Electric “These are really expensive products that you buy for your home. “The stakes are high for major appliances,” he said. Read more: These features could boost your home’s sale price by over 30%Ĭonsumers rated reliability as more important than price or performance in determining which appliance they purchased, said Eric Hagerman, home editor at Consumer Reports.
It looked at eight different types of appliances: refrigerators, dishwashers, ranges, cooking tops, wall ovens, over-the-range microwaves, washers and dryers.
To rank the brands, Consumer Reports asked members how often the appliance broke or stopped working adequately. Speed Queen, a company that exclusively manufactures clothes washers and dryers, was No. “Speed Queen, a company that exclusively manufactures clothes washers and dryers came was No.
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